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General Questions

  • 1.How long can i get the feedbacks after we sent the inquiry? 

    We will reply you within 2 hours in working day.

  • 2.Are you a direct manufacturer or trading company?

    We are manufacturer have our own production workshop and one CNC machining factory,we also have our own international sales department. We produce and sell all by ourselves.

  • 3.What products can you offer?

    We focus on Flange Insulation gasket kit、Gasket series、Gland packing、Gasket sheet、PTFE product、Hydraulic seal and mechanical seals

  • 4.What applications do your products relate to?

    It is suitable for sealing flange joints,manhole and handhold covers,tube covers,boilers,heat exchangers,press vessels,pumps,compressors and valves;industries such as petrochemical,pharmaceutical,shipbuilding,and food processing,in power industries and nuclear power station.They are ideal for steam,oil,liquids,gases,acids,alkanes,various organic mediums and solvents.

  • 5.Can you do customized products?

    Yes,we are mainly doing customized products according to the customers’ drawings or samples.

  • 6.What’s the payment term?

    When we quote for you,we will confirm with you the way of transaction,FOB,CIF,CNF,etc. For mass production goods, you need to pay 30% deposit before producing and70% balance against copy of documents.The  common way is by T/T. L/C is also acceptable.

  • 7.How to deliver the goods to us?

    Usually we will ship the goods to you by sea,because we are in Ningbo,and we are only 100 kilometers away from the Ningbo Port,it is very convenient and efficient to ship goods to any other countries.Of course,if your goods are very urgent,the Ningbo Airport and Shanghai Airport are also very nearby.

  • 8.Where are your products mainly exported to?

    Our products are mainly exported to over 30 countries such as USA,Germany,Japan,Spain,Italy,UK,Korea,Australia,Canada and etc.Our clients include many OEM customers who specialize in train,automobile,forklift and construction machinery.

  • 9. How long is your delivery time?

    Generally it is 7-15 days for stock delivery, and 15-30 days for manufacturing goods , but it depends on the quantity.

  • 10.Do you provide samples?Is it free or extra?

    Yes, we can provide you sample, but you need to pay for the sample and freight firstly.We will return the fee after you make an order.

  • 11.What is your terms of paymnet?

    Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shipment.

  • 12.Package information?

    For inner box and master carton are made as per international standards,and we can make special designed for you if need.